FAQ
Is DAVIDOR jewelry only available online?
DAVIDOR is exclusively available at DAVIDOR.com and DAVIDOR Boutique’s. To see our boutique locations, please visit the “Les Boutiques” sections of our website.
Does DAVIDOR Ship around the world?
DAVIDOR offers shipping worldwide. Please visit the “Shipping” information section found at the bottom of our website to learn more about shipping options, rates, delivery times and taxes.
What materials does DAVIDOR work with?
DAVIDOR works exclusively in 18k Gold (AU750) and Platinum (950). In addition, DAVIDOR uses lacquered ceramic, diamonds and gemstones (precious, semi-precious, fine stones), in our creations. Some DAVIDOR jewelry is available on leather, silk, cord and alternative materials. For more information about DAVIDOR quality standards and the materials we work with, please visit the “Product Quality & Care” located at the bottom of our website.
DAVIDOR works exclusively with natural diamonds.
What is the DAVIDOR Arch Cut?
The patented DAVIDOR Arch Cut Diamond and DAVIDOR Arch Cut Gemstone is a unique cut developed by DAVIDOR in diamonds and gemstones in the shape of the brands iconic Arch. This unique and exclusive cut was designed, cut and protected by DAVIDOR. For more information about the DAVIDOR Arch Cut please visit the “Product Quality & Care” located at the bottom of our website.
What is Lacquered Ceramic?
One of DAVIDOR’s greatest know-hows it the art of lacquered ceramic. Lacquered Ceramic is used often in DAVIDOR creations and most recognized in the L’Arc de DAVIDOR collection. Each color of lacquered ceramic and its composition are created in our atelier exclusively for DAVIDOR. Once the lacquered ceramic color has been created, our artisans carefully apply the lacquered ceramic to each piece of jewelry by hand creating a work of art. DAVIDOR’s lacquered ceramic is very durable and easy to wear.
Where is DAVIDOR made?
DAVIDOR designs and crafts 100% of our jewelry in our Parisian Atelier. DAVIDOR is a 100% Made in France brand and engraves each piece of jewelry “Made in France” and “Joaillerie de France” to certify its origin of production.
How do I care for my DAVIDOR jewelry?
DAVIDOR jewelry is crafted for you to enjoy and wear daily or occasionally. For care instructions, please visit “Product Quality & Care” located at the bottom of our website.
How can I contact customer service?
DAVIDOR Customer Service can be reached by telephone at +1 954 356 1932 or +33 (0) 1 42 86 88 22, WhatsApp +33 (0) 1 42 86 88 22 or email customerservice@davidor.com.
Shipping
Fast shipping
DAVIDOR.com offers shipping worldwide with FedEx and DHL. Orders placed within the US are shipped complimentary with FedEx two-day service. To review delivery times and rates, please visit our Shipping Page for more details.
Order tracking
Once you order has been fulfilled, you will receive an automated email with your FedEx or DHL tracking number. All orders are shipped with tracking and insured until signed for at your door.
Get in touch
DAVIDOR's Brand Ambassadors are here to assist you daily via Live Chat, WhatsApp, SMS, Phone and Email as well as in a DAVIDOR Boutique. For more information, please visit our Contact Page.
Packaging & Personalization
Packaging & Gift Wrapping
Each piece of DAVIDOR jewelry is packed in a signature DAVIDOR Bordeaux lacquered box within a DAVIDOR Bordeaux outer box, which is then wrapped with the DAVIDOR Bordeaux and Rose Gold monogram ribbon.
Each piece comes with a serial number certificate, gemstone/diamond certificate (if applicable) and polishing cloth.
Complimentary DAVIDOR note cards with envelope are available both blank or with a handwritten message.